Knife Store in Santa Clara, California

"Does not take open box return when the policy says "new or like new condition products" are acceptable. Sales push pretty hard, while return was handled with attitude. I purchased a milk frother 2 weeks ago, and decided to return it last week (item was used twice in perfect condition and boxed carefully). I was told used item is not accepted and told to read the policy. And the policy says different thing or at least very ambiguous. Waited for..."

"I have visited this store 3 times now in search of various kitchen-related items. Each time, the staff neglected to offer help or greet me in any way. I was once the only customer in the entire store with two employees behind the counter, and they did not even look up as I walked in. I would typically just ask for the item I need and move on, but the stock at this store has been poor consistently, so I’ve always had to order it afterward anyway. ..."

"This is such a beautiful tableware store! Everything is so stylish and delicate. After the holidays, many items are on sale, even the cookware is super high-quality with vibrant colors. It's also a great place to get inspiration for annual gift exchanges. Highly recommend this amazing store! This is a very beautiful tableware store! The items are well-designed and exquisite. After the holidays, many things are on sale, even the cookware is high..."

"Williams Sonoma is one of the stores I love to shop in. So when I saw this Williams Sonoma in Westfield Valley Fair Shopping Center, I couldn't wait to see if they have some new items there. The store is beautiful and has many excellent home products. All the items are displayed in the best way and look attractive. However, the salespersons in the store are too busy and can’t keep up with the number of customers with all kinds of questions. I en..."