Knife Stores in San Francisco, California

"To the owner: Thank you for publicly posting your response so others can view how you respond to criticism. My video clearly shows the knife being unable to cut through a tomato, and yet you have nothing to say about that. As to the employee jumping through acrobatics? He was the one denying service, pushing me to leave and go somewhere else to sharpen it. I had to present him a physical tomato to see how unusable my knife became. Please go ahead..."

"This cutlery establishment is renowned in the world. If you’re looking for a good place to try out some Japanese knives, look no further. After doing a lot of research and deciding to throw away my old $100 knife set that was already rusting, I decided to come in and look at some real knives. After deciding that I wanted to go with a few Japanese knives, I came in, not knowing very much. The staff was extremely helpful and helping me decide wha..."

"Bernal Cutlery isn’t just a knife shop—it’s a treasure trove for anyone who loves craftsmanship, culinary culture, and pantry delights. While their expertly curated selection of knives is the main draw, don’t overlook the surprises tucked around the store, particularly their hot sauce and tinned fish collection. The hot sauces are as diverse as they are high-quality, featuring artisanal and small-batch brands you won’t find in most grocery store..."

"Walked in to the store on a thursday afternoon and the people at the sharpening service greeted me warmly and immediately. Showed them this beat up naikiri knife i got and the person who helped me told me the lead time they needed. He also checked out the damage more on it and said he could do it today and have it ready if I opted for the rush service. totally did that option since it wasnt much more expensive considering the length of my knife w..."

"So we originally went next door to get our Jewelry cleaned. Decided to stop by here and kill a little time. Was not looking at buying anything but this black fella with long dreads was seated explaining an espresso machine to a different customer and he was super passionate about the machine and annoyingly on point about the specifics and function of the machine. I thought myself knowledgeable about coffee and this chap made me feel so basic but ..."

"I cannot say enough wonderful things about Sachi at Williams Sonoma! She went above and beyond to help my husband and me during our visit. We were looking for a specific pan, and while it wasn’t in stock, Sachi made sure we could order it and have it delivered straight to our home. Her friendliness, professionalism, and genuine care for her customers truly embody what excellent customer service should be. She was an absolute gem to work with! Ho..."

"Note: This is about two karens in front of the store, if they are not employees here, disregard this review. I was walking along Post to my job and saw an employee removing the Thanksgiving decals from the window. I stopped to ask why so early since Thanksgiving has yet to arrive, and as she and I were conversing. Two karens nearby with nothing better to do start making uncalled comments to me, I paid them no mind, but if they are employees here..."

"This is by far my favorite William Sonoma location! Been coming here for years. I live way up north so don't get here but a couple times a year, but when I do its always a great experience. Very friendly staff. I enjoy catching up with some of the long time folks here. Quality of items is awesome! I know the future of this store is in doubt periodically, but hope this location is around for a longtime. It's so inviting and much to see. There aren..."

"Hello good people, this last July, 2025, myself and family was on vacation in San Francisco for a cruise I was walking around Pier 39, and I discovered We Be Knives, Storefront. This small business, is an excellent place to purchase any type of knife that you’re interested in. I personally am a big fan of bench made knives, We Be Knives, Has an excellent selection of bench made knives, if that’s what you’re into, amongst other brands of knives to..."

"People seem frustrated by the prices. We are spoiled by online retailers, and trained to look for the cheapest option. I grew up in San Francisco, and have been coming to this place since I was a kid. As an avid knife collector, I find a HUGE value in having a local store where I can get my hands on a knife before buying it. It is well worth it to me to spend extra to make sure these kinds of places stay open, as I watch most of the small ones di..."

"Visited Thurs 19 Sept 2024. A small shop on the pier with a great and extensive inventory of knives from the cheap and cheerful to the sublimely expensive. Leonard the owner clearly loves what he does and is rightly, proud of his shop. Spent ages chatting with no guarantee of a sale, before finding me the perfect pocket knife which did go home with me. A true pleasure to visit, chat and shop here. Stories exchanged in the process of hunting tr..."

"Really great customer experience! Been in this shop 3 times and every time they have taken their time helping us get to know each option. Never rushing or upselling to make you feel badly about your budget. Showed us multiple options and we walked out knowing more than when we went in. Felipe was great this time... but the other 2 employees we talked to other times were as well. Thanks for having a great team and we will be back next time we are ..."

"Incredible knife store. I visited from Florida, and purchased a vintage chef's knife. I was impressed by their wide selection of new and vintage knives, and I am extremely happy with the lucky find of a 1960s vintage German chef's knife that I purchased here."

"- On a walking food tour I took in Chinatown, the guide mentioned this shop, popular for selling quality woks among other items. - Apparently, according to the guide, it's a "must-see" stop when you come to Chinatown here in San Francisco. Various notables have been to the store and, of course, bought one of their famous woks. I love these types of pans, so I went in, took a tour, and bought one. I haven't used it yet. I'll let you know later if..."

"THE OLD LADY WORKER HERE HAS THE WORST CUSTOMER SERVICE EVER! I saw the guy worker bring out a wok from the back for a customer. So I was waiting for him to finish because I would like him to bring the same wok from the back. Instead, this old lady asked if we needed help. I told her we want a brand new wok just like the customer being helped in front of us. In a condescending angry voice, she told us we don’t have the option to choose which wok..."

"Unlike several other reviews, my online order experience w/The Wok Shop was very good. My carbon steel wok is beautiful. High quality and is a lot of fun to cook my Asian inspired dishes. Even rec’d a couple of free bamboo utensils as their thank-you for ordering. One thing to remember, have patience. This is a mom-and-pop local California small business, so do NOT expect the instant gratification you get w/Amazon shipping. I placed an online..."

"(May 2025) I made an online order for a US-made wok on a Saturday. I got an email confirmation of the order the same day and a shipping confirmation on Sunday. The wok arrived a few days later (shipped within CA). It appears well-made without any toxic coating you have to burn off like other woks. The included instructions for seasoning worked well and we're now getting the hang of cooking with it. This was really the best possible shopping expe..."