Knife Store in Miramar Beach, Florida

"We purchased our Wustof Classic Ikon knives from Williams Sonoma with the expectation that we would receive great customer service. We took 3 of them to be sharpened on May 11th. We were told the only person in the store who did the sharpening was on vacation and they wouldn't be ready until Tues, May 16th. I called on Monday May 15th to see if they were possibly ready early because I was in the area. The person who answered the phone rudely to..."

"I purchased olive oil that turned out to be bitter tasting. When I asked about returning or exchanging the item, I was told food items that had been opened cannot be returned or exchanged. Very disappointed with Williams Sonoma’s return policy on food items. It seems to discourage people from trying things out."

"My husband and I visit this store every time we vacation in the area which is 2-3 times a year. I love looking at all the appliances and accessories. But every time no matter who is working we get followed around the store and watched and treated as if we're thieves. My husband is biracial and it makes me angry that it doesn't matter who is working we are treated this way. Either Williams Sonoma hires a bunch of racists or they train their staff ..."

"We were made to feel, as if the staff did not want us in their store. Everyone was greeted, everyone were being checked on, everyone was made to feel welcomed… except us (the black people). Surrounding store such as Pottery Barn were welcoming and made us laugh, and another store Billabong “manager”spoke to us for 25min about me and my husband moving to the area…But Williams Sonoma staff are just as racist as they come. We were being stared at, a..."