Knife Stores in Edina, Minnesota

"I have used them twice by the mail-in process. It is a seamless method. They ship you a box with sleeves to protect your knives. You re-use that box and send it back with the preprinted label. I watched the postal service Informed Delivery website during this process, and it looks like they turn the knives around in one day and get your beautifully sharpened knives right back in the mail, and on its way back to you. The only slowdown is the mai..."

"I walked in to Vivront to get my favorite knife sharpened and emerged with a practically new knife and an ADDITIONAL new knife that has now become my favorite. In the past , I have taken my knives to be sharpened by local butcher shops or fancy cookware store and have never had a knife that was returned to me as sharp as the one Vivront sent home. I didn’t need to purchase a new knife too but I was overcome by the variety and quality of the merch..."

"Ordered online. Received box to ship knives out with protectors and mailing label within a week. Mailed my knives out and received back in 8 days. They seem sharper than when I first got them. I deemed one of the knives unusable but sent it out anyways for sharpening, now it is back to being a favorite kitchen knife. Will definitely be using company again for future sharpening. Highly recommended!!"

"prompt fast service, excellent craftsmanship, excellent communication We have had a set of steak knives sharpened and are so satisfied that we are having an additional 10 knives sharpened before the holidays."

"There isn’t a better knife shop in town. Period. And they just relocated to 50th and France in Edina. Joseph is a highly skilled sharpener—he got our Global knives back to new in one day! You can watch him sharpen and talk about knives. He welcomes your questions and curiosity. Lots of local chefs bring their knives to Vivront. It’s clear they trust Joseph and his team. The new location has a very diverse collection of kitchen knives and everyd..."

"Love the shop. It’s masterfully curated and the knife selection is unmatched in the Twin Cities. I especially appreciate that you can get “fitted” to a knife so you know you will enjoy using it before buying it. On the sharpening side, Vivront treats this as a craft. I’ve seen them reshape broken knives and fix the damage done by pull sharpeners first hand. The knives look like new again and cut or slice even better. When it comes to dropping of..."

"I recently had my kitchen knives sharpened by vivront and I am extremely satisfied with the results. Joseph was professional and efficient, and he did a fantastic job of bringing my dull knives back to life. I was amazed at how sharp and effective my knives were after they were sharpened. I would highly recommend vivront to anyone in need of knife sharpening services. The results speak for themselves and I will definitely be using their services ..."

"Scott and I took a knife skills class from Joseph yesterday and absolutely loved it and would highly recommend taking one. We have taken a ton of cooking classes, have loved all of them, and learned how to make wonderful recipes. But this class taught us the skills needed to MAKE the recipes, skills that we will use daily. The class was very informative and well done, I would recommend this for anyone from an inspiring cook to someone who has bee..."

"I brought in 6 vintage knives for sharpening under the forever guarantee. The employee told me they would send them to the factory in New Jersey for sharpening or replacement as the handles were in bad shape. This came at no cost to me which was great. When I asked what they would be replaced with she led me to believe my 2 vintage #25's would be replaced with the new model of #1725. And my #24 would be replaced with a #1724. Unfortunately the fa..."

"I went to store to pick up cardboard sleeves to ship my knives to get sharpened, after Manager Bob gave me the sleeves, he informed me that if I brought the knives in he would send the knives in saving me the cost and trouble of having to pack and ship. Anyway I was also eyeing up the steak knives, he saw and let let me know if you buy three, the forth is free, wife always wanted these so got a set of 4 for a great price. That same day brought i..."

"I love my Cutco knives, the I admit I was reluctant to buy them due to the cost. But they sharpen and/or replace knifes that can't be sharpened to their specifications. The service that is provided by the Cutco owners and team at the store in Edina is top notch. The stored moved to the lower level.....take the stairs down to the lower level the home store. We are lucky to have a local store in Mpls, so we can get immediate and convenient se..."

"Oh my, I love my Cutco knives. I buy them for birthday and housewarming gifts. They are a great gift! People are hesitant to spend the money themselves... then after using Cutco knives the will not use another knife EVER! And the manager Bob is one of the kindest people I've met. My daughter, grandson and my self spent some time at his store, he was so patient and thoughtful. After leaving the store we left out diaper bag behind and he call..."

"Rude and Unnecessary Treatment Over a Clearly Faulty Item I’ve shopped at Williams Sonoma for years—and have spent thousands of dollars on what I believed were heirloom-quality items. That’s why I chose a $100 (each) Peugeot olive wood salt and pepper grinder, expecting long-lasting quality and good service. When one of the grinders turned out to be defective, I returned it for an exchange. I’ll admit: I was outside the 30-day return window—clo..."

"Purchased a box of Maldon smoked sea salt in store today. I had already spent 20 minutes with their online customer service trying to find out if they had this in stock, so was happy to find it on their shelves when I arrived. Less than an hour later, I was shopping in WholeFoods and noticed they sell the exact same item. Their price is $5.29, Williams-Sonoma's price was $10.95, more than double for exactly the same product. I called WS and was t..."

"If you know what you want and they have it in stock, then great. They have some nice pieces in the store. Get in, buy, leave, because the customer service is anti-helpful. After explaining that I have one problem-child Wustof Icon knife in my block, my time was wasted with and entirely unhelpful interaction. Memo: I know what knife honing is and how to do it. I'm asking for a replacement or other sharpening solution that might be helpful in a pi..."

"Unacceptable Customer Service Experience We’ve been loyal Williams Sonoma customers for years, but our recent visit left us extremely disappointed. The store was open when we arrived, despite apparent issues with the POS system. Unfortunately, one of the employees was incredibly rude, condescending, and unnecessarily pushy in her approach. Her attitude went beyond unprofessional—there are ways to communicate with customers that are respectful a..."