Knife Stores in White Plains, New York

"Winter in Paris: French cuisine was wonderful! Ed was phenomenal, knowledgeable and fun! Food was yummy! Thank you so much!"

"Only giving three stars because in store customer service needs some work. This was my first time at this store in general. I asked where the cooking classes were & was condescendingly told me “in the kitchen”. No offer to show where it was because clearly I didn’t see it. He just moved over & made a condescending remark. The class instructor was very kind and patient which made up for my initial encounter. If it wasn’t for her I’d be giving only..."

""Amalia G. and her staff delivered an outstanding instructional session this evening. They guided us in preparing a meal with remarkable clarity and efficiency, demonstrating techniques that made the dish surprisingly easy to replicate. The final result was, most importantly, delicious. Our sincere thanks to the team!""

"We took the beef wellington class and it was excellent. I felt like I was on Hell’s Kitchen, but not as an “idiot sandwich.” The chef was great giving lots of tips. The kitchen helpers were constantly cleaning up and prepping. Dinner was delicious! Definitely recommend and will be back."

"We had the BEST experience with Lawrence yesterday! From the moment we walked in, he was welcoming, attentive, and so knowledgeable. He went above and beyond to help us find the perfect pots and knives, taking the time to explain all the differences, benefits, and features in a way that was easy to understand. What stood out the most was how patient he was—never rushing us, answering every question thoroughly, and making sure we felt confident i..."

"Ordered kitchen table and Banquet in May from West Elm, owned by William Sonoma and paid up front $2000+.. called multiple times regarding their multiple delivery delays. Finally called to cancel when their latest update delivery date is sometime late December. Was told “no refund” but they would contact their vendor. Today I lost it. Spinning me around and around because “their vendor” said “no cancellation”. What exactly has this to do with me..."

"Would be giving ZERO stars if I could. Horrible customer service. I received a gift card for mother's day and tried to spend it today. They said there was "No money on the card, and when investigated further discovered it "Wasn't activated by the sales associate." The manager Marie forced me to email them a picture of the bank transaction from my son which I did and they are now giving me the run around saying "that it may not be sufficient" and ..."

"Was told to come in for a replacement/refund/discount on an Allclad D5 by an associate. Angel. Managers told me they don’t believe me and the associate is on vacation. Lawrence and Maria. They weren’t able to help and for me to just buy a new one. They explained all the benefits that they could no longer use to help me in this situation. They took my old one back. Asked for escalation person and they said Jennifer (regional manager) doesn’t ha..."