Knife Store in Cle Elum, Washington

"I can't believe I’m even writing this. I’ve been coming to this store since I was a little girl and have never once had to return anything—until now. When the temperatures started dropping, I figured I’d need a heated bucket for my horses, but it turned out I didn’t. The bucket sat unused in the back seat of my truck, still in perfect condition. When I went in with my original receipt, just asking for store credit so I could get other things I a..."

"My spouse and I were in the middle of a job. A job that I had no experience doing and needed an unexpected materials to complete. These guys were great!! Me being the textbook example of "last minute shopper" dashing into the store with only 7 minutes till closing they were so very helpful, they got me the right product, answered all my questions, offered advice, and were so polite even though I know I was a complete inconvience! Sorry for that ..."

"I came here to fill up a 15 lb bottle of propane. It literally took 30 minutes. The amount of paperwork and scrutinizing of customer propane bottles was so long and arduous that it's beyond ridiculous. The kid filling my bottle found a slight bit of Splatter from when they welded it together and literally set there feeling it with his face 3 inches away from it for nearly a minute. He even had to write down the license plate numbers of people get..."

"This is the second time I’ve come to this store and the second time I’ve been overcharged for an item. Last year it was a citronella candle that was $10 and they tried to ring it up for just under $50 but my wife caught it. Today I bought what amounted to about $12 worth of screws and was charged $70 for the screws when I looked at the receipt I realized the errors. In all fairness they refunded me (or at least they say they did)but this seems l..."